Terms of Service

Last updated: 12/16/2025

1. WHO WE ARE

These Terms of Service ("Terms") govern your access to and use of the products and services provided by Robo Meister LLC ("Robo Meister", "we", "us", or "our"), including:

• AccordFlow (e-signature and document signing service),
• FlowBeacon AI (automation and AI workflow service),
• Atlas OCR (document parsing and OCR service),
• Robo Connector (hub / free panel and related modules and apps),

(collectively, the "Services").

Robo Meister LLC is a limited liability company organized under the laws of the State of Wyoming, USA, with its registered address at 30 N Gould St Ste R, Sheridan, WY 82801, USA , EIN: 38-4376211.

References to "you" or "Customer" mean the person or entity using the Services.

2. ACCEPTANCE OF TERMS

By creating an account, accessing, or using any of the Services, you agree to be bound by:

• these Terms,
• our Privacy Policy, and
• our Refund & Cancellation Policy

(collectively, the "Agreement").

If you are accepting this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to the Agreement, do not use the Services.

2.1 KEY DEFINITIONS

"Platform" means the Robo Meister software-as-a-service platform, including its core software, infrastructure, APIs, and architecture.

"Workspace" means a logical operating environment within the Platform with an isolated data scope, controlled by a Workspace Owner. A Workspace is an operational environment within the Platform, not a separate instance or copy of the Platform.

"Workspace Owner" means the person or entity that creates or controls a Workspace and manages access for other users.

"License" means the limited, revocable right to access and operate within the Platform and permitted Workspaces, subject to plan limits and this Agreement. No ownership rights in the Platform or underlying intellectual property are transferred.

"Output" means documents, workflows, automations, reports, or other materials created by you through the Services, excluding the Platform itself.

"Marketplace" means any in-platform marketplace or App Store where third-party templates, apps, or packs may be offered.

3. ELIGIBILITY AND ACCOUNTS

3.1 Eligibility

You may use the Services only if you:

• are capable of forming a binding contract under applicable law, and
• are not prohibited from using the Services under any applicable laws.

The Services are primarily intended for business and professional use. However, individual consumers may also use the Services where permitted by law.

The Services are not directed to persons under 18 years of age. By using the Services, you represent that you are at least 18 years old. If you are under 18, you may only use the Services with the involvement of a parent or legal guardian who is the account holder and has accepted this Agreement on your behalf, and only if this is permitted under applicable law.

3.2 AccordFlow and minors

We do not verify legal capacity of signers or their age. You are solely responsible for ensuring that signers (including minors, if applicable) have the legal capacity and appropriate parental/guardian consent to sign documents in your jurisdiction. We do not provide legal advice on capacity or validity of signatures.

3.3 Account Registration

To use certain features, you must create an account and provide accurate, current, and complete information. You are responsible for:

• maintaining the confidentiality of your login credentials, and
• all activities that occur under your account.

You must promptly update your information as it changes and notify us of any unauthorized use or security breach.

4. DESCRIPTION OF SERVICES

4.1 General

The Services are business software tools designed to help you manage documents, signatures, workflows, automation, and related data. We may update or modify the Services from time to time, including adding or removing features.

The Platform may undergo maintenance, updates, or infrastructure changes that may temporarily affect availability. We do not guarantee uninterrupted or error-free operation.

4.2 No Legal, Tax, or Accounting Advice

The Services, including any templates, workflows, suggested configurations, AI outputs, and other content generated or provided through the Services, do not constitute legal, tax, accounting, or any other professional advice.

• Robo Connector is not a law firm or accounting firm.
• AccordFlow does not guarantee that any specific type of signature will be legally valid for any particular document or jurisdiction.
• FlowBeacon AI and Atlas OCR do not replace professional judgment or human review.

You are solely responsible for compliance with applicable laws and regulations and for consulting qualified professionals where necessary.

4.3 Templates and App Store Content

Our App Store / package manager and library may offer templates (e.g., legal documents, policies, contracts, regulations, accounting rules) and preconfigured workflows created by us or third parties.

Templates and example content are provided for convenience and educational purposes only. They may not be complete, up to date, or suitable for your specific situation. You are responsible for reviewing and adapting them with appropriate legal and professional advice before use.

We are not responsible for errors, omissions, or consequences arising from the use of any templates, example documents, or workflows.

4.4 Beta Features and Early Access

We may offer certain products, modules, or features as "beta", "preview", "early access", or similar ("Beta Features"). Beta Features are provided on a "best effort" basis, may be incomplete or unstable, and may change or be discontinued at any time.

We do not provide any service level agreement (SLA) or performance guarantees for Beta Features. Use of Beta Features is at your own risk.

We may label some features as Beta within the interface; however, the absence of such a label does not mean that a feature is completely free of bugs or limitations.

4.5 APIs and Enterprise Use

APIs may be offered for integration or enterprise use. APIs may change, be limited, or deprecated with reasonable notice, and may be subject to usage-based billing, rate limits, or additional terms presented at the time of use.

5. PLANS, LIFETIME DEALS, AND SUBSCRIPTIONS

5.1 Subscription Plans

We may offer the Services on:

• a recurring subscription basis (e.g., monthly or yearly plans),
• Lifetime Deals (LTD) as one-time purchases, and
• free or trial plans with limited features or usage.

Details of each plan, including pricing and included allowances, are described on our website or in the applicable order form.

Licenses grant access and operational rights only, subject to capability and usage limits (for example, number of Workspaces, users, storage, API calls, or workflow runs) defined by your plan or order form. Licenses include a limited number of Workspaces. Additional Workspaces are subject to additional fees or agreements.

5.2 Lifetime Deals ("LTD")

From time to time, we may offer "lifetime access" deals ("LTDs") for specific products and plan levels.

Unless expressly stated otherwise at the time of purchase:

• "Lifetime access" means access to the relevant product and plan (or a substantially equivalent or higher plan) for at least three (3) years from the date of your LTD purchase.
• After this minimum period, we may continue to offer access for as long as we commercially maintain the product, but we reserve the right to:
  • modify, replace, or retire features,
  • change technical infrastructure, and
  • sunset the product or plan, with reasonable notice.

We may introduce fair use limitations (such as usage caps, concurrency limits, or anti-abuse protections) to maintain stable operation for all users.

"Lifetime" refers to the duration of the LTD license while we commercially maintain the product, not to the lifespan of the Platform, uptime, or the permanence of specific features. LTDs do not remove Workspace limits, usage limits, or API limits. Access to new features or services may require acceptance of updated Terms.

The specific name and scope of your LTD plan (e.g., "AccordFlow Solo Pilot") are described at the time of purchase and form part of this Agreement.

5.3 Trials and Free Plans

We may offer free trials (e.g., 30-day trial) or free tiers so that you can evaluate the Services. Trial and free tiers may have limited features, usage caps, or other restrictions.

At the end of a trial, your access may automatically convert to a paid plan unless you cancel before the end of the trial period, as described at signup.

Because we provide trials to allow evaluation of the Services, we generally do not offer refunds for subscription charges once a billing period has started, except where required by law or as described in our Refund & Cancellation Policy.

6. FEES, PAYMENT, AND TAXES

6.1 Fees

You agree to pay all fees for the Services as described at the time of purchase or in your order form. We may change pricing and plans with reasonable advance notice for future billing periods.

6.2 Payment Processing

Payments are processed by third-party providers such as Stripe and PayPal. We may route payments through our own wallet or billing system that interfaces with these providers.

Your use of such payment providers may be subject to their own terms and privacy policies. We are not responsible for errors or issues caused by third-party processors.

6.3 Billing and Renewal

Subscriptions are typically billed in advance on a recurring basis (monthly, yearly, or as specified at purchase). Unless you cancel in accordance with this Agreement, your Subscription will automatically renew at the end of each billing period at the then-current price.

6.4 Taxes

Fees are exclusive of taxes, duties, and similar charges. You are responsible for all applicable taxes, except for taxes on our income.

7. ACCEPTABLE USE

You agree not to:

• use the Services in violation of any law or regulation;
• upload, generate, or transmit any content that is unlawful, harmful, defamatory, infringing, or otherwise objectionable;
• use the Services to generate deceptive, fraudulent, or misleading documents or communications;
• attempt to gain unauthorized access to any systems or networks;
• interfere with or disrupt the integrity or performance of the Services;
• reverse engineer, decompile, or otherwise attempt to derive source code from the Services, except to the extent permitted by law;
• use the Services to build or improve a competing service or product in a way that constitutes unfair competition.

We may suspend or terminate your access to the Services if we reasonably believe you have violated this section.

8. INTELLECTUAL PROPERTY

The Platform and Services (including software, APIs, architecture, and infrastructure) are owned by Robo Meister or its licensors and are protected by intellectual property laws. No ownership rights in the Platform or underlying intellectual property are transferred to you.

Subject to this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business operations within the permitted Workspaces and plan limits.

You retain ownership of your data and content you upload, submit, or generate through the Services. You grant us a limited license to host, process, transmit, and display such data solely to provide, maintain, and improve the Services and to comply with legal obligations.

You may own or control rights in your Outputs, subject to third-party rights and applicable law. The right to sell Outputs does not include the right to resell, sublicense, or white-label the Platform unless expressly agreed in writing.

9. CONFIDENTIALITY AND DATA PROTECTION

We will handle personal data as described in our Privacy Policy. Where we process personal data on your behalf, we do so under a data processing agreement or similar terms as required by applicable law.

Each party will protect the other party's confidential information using reasonable measures and will use it only to perform obligations under this Agreement, unless otherwise permitted in writing.

10. THIRD-PARTY SERVICES

The Services may integrate with third-party services or links. Your use of third-party services is governed by their terms and privacy policies. We are not responsible for third-party services, their content, or availability.

11. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ROBO MEISTER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO ROBO MEISTER FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Robo Meister and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your content or Outputs, or your violation of this Agreement or applicable law.

14. TERM, SUSPENSION, AND TERMINATION

This Agreement remains in effect until terminated by you or us. We may suspend or terminate your access to the Services for violations of this Agreement, non-payment, or to protect the security or integrity of the Platform.

Upon termination, your access to the Services will end. We will make available reasonable export options for your data for a limited period, after which we may delete or anonymize data in accordance with our retention practices and the Privacy Policy. We are not obligated to maintain indefinite compatibility with prior export formats.

15. CHANGES TO THE SERVICES OR TERMS

We may modify the Services or these Terms from time to time. We will provide reasonable notice of material changes (for example, by email or in-product notice). Continued use of the Services after the effective date of changes constitutes acceptance of the updated Terms.

We maintain versioned Terms. Existing users remain on the version they accepted unless they choose to accept a new version. Access to new features or services may require acceptance of updated Terms.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of laws principles.

16.2 Informal Resolution

Before initiating formal proceedings, you agree to first contact us at legal@robo-meister.com and attempt to resolve any dispute informally. We will try to resolve the dispute informally within 30 days of receiving your request.

16.3 Dispute Resolution

If we cannot resolve the dispute informally, then, except where prohibited by law:

• you and we agree to submit the dispute to the competent state or federal courts located in the State of Wyoming, USA, and
• you consent to the personal jurisdiction of such courts.

Nothing in this section prevents either party from seeking injunctive or other equitable relief to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

[Jeśli kiedyś zechcesz arbitraż, można dodać osobny wariant – na razie zostawiam klasyczny sąd w Wyoming, bo jest najprostszy.]

17. MISCELLANEOUS

If any provision of this Agreement is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right or provision is not a waiver. You may not assign this Agreement without our prior written consent, except to a successor in connection with a merger or sale of all or substantially all of your assets. We may assign this Agreement as part of a corporate reorganization, merger, or sale.

18. PRODUCT-SPECIFIC TERMS

18.1 AccordFlow (E-Signature Service)

• You are solely responsible for:
  • selecting the appropriate type of electronic signature (simple, advanced, qualified where available) for your use case,
  • ensuring that the chosen signing method is legally acceptable for the specific document and jurisdiction,
  • verifying the identity and authority of signers where required.
• In the EU and similar jurisdictions, AccordFlow initially provides simple electronic signatures and workflows. Support for advanced or qualified signatures may be introduced later via integrations.
• We do not guarantee that any particular signature or workflow will be legally valid or enforceable in every jurisdiction or for every type of document (e.g., wills, family law, real estate, certain banking/consumer contracts).
• We may impose storage limits, document size limits, and reasonable usage caps to prevent abuse and ensure stable operation.

18.2 FlowBeacon AI (Automation & AI Workflows) and EU AI Act

FlowBeacon AI provides automation and AI-assisted workflows that are intended primarily for general business use cases such as marketing campaigns, reminders, reporting, internal dashboards and similar activities.

We do not design FlowBeacon AI specifically for use in AI systems classified as “high-risk” under the EU Artificial Intelligence Act (AI Act), such as recruitment and candidate evaluation, credit or insurance scoring, access to essential services, or safety-critical applications.

If you are established in the EU/EEA or otherwise subject to the AI Act and choose to configure FlowBeacon AI as part of a use case that may qualify as high-risk under the AI Act:

• you are solely responsible for assessing the risk category of your AI system,
• performing any required assessments (such as a fundamental rights impact assessment, where applicable),
• ensuring that appropriate human oversight, data governance, logging and transparency measures are in place, and
• complying with all obligations for providers or deployers of AI systems under the AI Act.

We may provide features that support logging, transparency and configuration of human-in-the-loop workflows, but we do not guarantee that your particular setup will meet any specific regulatory classification or requirement.

FlowBeacon AI may generate suggestions, content, and automated actions based on inputs, configurations, and third-party integrations you select.

AI outputs may be inaccurate, incomplete, or inappropriate and must be reviewed by you before you rely on them.

You remain fully responsible for:

• any actions performed by automations (sending emails or messages, changing records in external systems, running campaigns),
• decisions taken based on AI outputs.

You must not use FlowBeacon AI to generate or distribute unlawful, harmful, discriminatory, or infringing content.

18.3 Atlas OCR (Document Parsing & OCR)

• OCR and data extraction are approximate and may contain errors. They are not a substitute for human review.
• You are responsible for verifying OCR results before using them for accounting, tax, legal, reporting, or compliance purposes.
• We may process document images and extracted text in aggregated or anonymized form for improving the Services, as described in the Privacy Policy.

18.4 Robo Connector (Hub / Free Panel)

• Robo Connector is a general-purpose orchestration and management layer for business processes, documents, and integrations.
• Robo Connector is not a law firm, accounting firm, or tax advisor. Any legal or accounting templates, reports, or suggestions generated or configured within Robo Connector (including those from the App Store) must be reviewed by qualified professionals before use.
• You are responsible for how you configure workflows, accounting rules, tax mappings, and document templates, and for ensuring they comply with local regulations.
• Certain modules, apps, or extensions (e.g., Marketplace, App Store packs, accounting packages) may have additional terms or pricing, which will be presented separately.

19. MARKETPLACE AND OUTPUT RIGHTS

If you use the Marketplace or App Store, Robo Meister acts as the platform operator and facilitator, unless expressly stated otherwise in the purchase flow. Sellers are responsible for the content, licensing, and compliance of their offerings, and buyers are responsible for reviewing and using such offerings lawfully.

You may sell Outputs you create through the Services, but you may not represent Outputs as ownership of the Platform, or resell or sublicense access to the Platform without an explicit reseller, white-label, or enterprise agreement.

20. CONTACT

If you have questions about these Terms, you can contact us at:

legal@robo-meister.com
Robo Meister LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA